Privacy Policy
Last Updated: October 2025
At JM Solutions, accessible from jmsolutions.com, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, products, and AI automation services.
1. Information We Collect
We collect information to provide, improve, and personalize our services. The types of data we collect include:
User-Submitted Information: Name, email, phone number, company details, and any other data submitted through forms or chat systems.
Contact Form Submissions: Details you provide when requesting information or support.
Usage Data & Analytics: Cookies, IP addresses, browser type, device information, and interaction data for website analytics.
Payment Information: Processed securely through third-party payment providers (e.g., Stripe, PayPal).
Automation Inputs: Data entered into forms, chatbots, or AI-based workflows.
Communication Records: Emails, messages, and customer inquiries.
2. How We Use Your Information
JM Solutions uses the collected data for the following purposes:
To provide and manage AI workflow and automation services.
To respond to inquiries, provide customer support, and maintain client relationships.
To process payments and issue invoices securely.
To improve AI systems and automation accuracy through anonymized or aggregated data.
To perform analytics, marketing, and service optimization.
To personalize user experience and improve the functionality of our website.
3. AI and Automation Data Use
We may use collected, anonymized, or aggregated data to improve AI model performance and workflow automation efficiency. Personal data is never used in identifiable form for AI training and is handled in compliance with applicable privacy regulations.
4. Third-Party Services We Use
We integrate several third-party tools to operate efficiently and deliver our services:
Web Hosting: GoHighLevel
AI Platform: OpenAI
Communications: Twilio
Data Integration and Automation: Zapier, GoHighLevel
Analytics: Google Analytics
Payments: Stripe, PayPal
Cloud Storage: Google Drive, AWS, GCP
Other Tools: Grok
Each third-party service is bound by its own privacy and security policies. We encourage users to review those policies as well.
5. Data Retention
We retain data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the purpose has been fulfilled, data is deleted or anonymized.
6. User Rights
Depending on your location and applicable laws (such as GDPR or CCPA), you may have the following rights:
Access to your personal data
Correction of inaccurate or incomplete data
Deletion (“Right to be Forgotten”)
Data portability (receive a copy of your data)
Opt-out of marketing communications
Opt-out of AI data processing
To exercise these rights, please contact us at [email protected]
7. International Data Transfers
We may store and process information on secure servers located in the United States and other regions via reputable cloud providers such as Google Cloud or AWS. When transferring data internationally, we ensure adequate protection measures consistent with applicable privacy laws.
8. Security Measures
JM Solutions implements industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
SSL encryption for all data transmissions
Data encryption at rest and during processing
Restricted database and system access
Two-factor authentication for administrative accounts
Employee confidentiality agreements and access controls
Regular software updates, firewall protection, and security audits
While no online system can guarantee absolute security, we take every reasonable step to safeguard your data.
9. Sharing of Information
We do not sell or rent your personal data.
We may share data only with:
Service providers under contract who help us operate our business
Legal authorities when required by law or to protect our rights
Third parties when explicitly authorized by you
All third-party partners are required to handle your data responsibly and in compliance with privacy laws.
10. Cookies and Tracking
Our website uses cookies and similar technologies to analyze traffic and improve user experience. You can control or delete cookies through your browser settings at any time. Some website features may not function properly without cookies enabled.
11. Children’s Privacy
JM Solutions does not knowingly collect data from individuals under 18 years old. If we become aware that we have collected data from a minor without parental consent, we will delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date. We encourage you to review this policy regularly to stay informed.
13. Contact Us
If you have any questions, concerns, or requests related to your privacy, please contact:
JM Solutions
Email: [email protected]
Website: jmsolutions.com
✅ Compliance Coverage:
This Privacy Policy has been drafted to align with GDPR (EU Regulation 2016/679), CCPA (California Consumer Privacy Act), and other relevant U.S. privacy laws, ensuring transparent and lawful handling of user data.